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Weathering the Haze Together: Supporting Our Customers Every Step of the Way

Haze conditions can affect our health in different ways. To provide additional support during this period, customers insured under Allianz Accident Protect Plus and Allianz Hospital Income Protect may be eligible for a one-time reimbursement of up to S$50 for outpatient medical treatment for haze-related conditions.

The benefit applies to eligible medical treatment received from 16 October 2026 to 15 November 2026.

Benefit at a Glance


Benefit Amount

Up to S$50 reimbursement for eligible outpatient medical treatment related to haze.

Eligible Products

Allianz Accident Protect Plus and Allianz Hospital Income Protect.

Who is Eligible

Insured persons aged 18 and above with an active eligible policy. New policies issued and effective from 16 October 2026 are also eligible, subject to the treatment being received at least one day after the policy effective date.

Benefit Period

Medical treatment must be received between 16 October 2026 and 15 November 2026.

Claim Limit

One claim per insured person during the benefit period.

How to Make a Claim


Step 1: Seek Medical Treatment

Visit a registered medical practitioner if you are experiencing symptoms or conditions related to haze exposure.

Step 2: Gather Your Supporting Documents

Prepare the following:

  • Your medical invoice/receipt; and
  • Supporting medical documentation such as a doctor's memo, medical certificate, doctor's note, or other documentation from the attending physician confirming that the consultation or treatment relates to a haze-related condition

Step 3: Submit Your Claim

Submit your claim together with the required supporting documents through the Allison chatbot on www.allianz.sg.

Claims must be submitted within thirty (30) days from the date of treatment. Claims received after this period will not be eligible for this special benefit.

Frequently Asked Questions

Examples of haze-related conditions may include respiratory symptoms, eye irritation and skin irritation that a medical practitioner determines to be related to haze exposure.

Eligibility for this benefit is subject to Allianz Insurance Singapore's assessment. Allianz reserves the right to determine whether a condition and treatment qualify for reimbursement and may request additional supporting information or documentation where necessary.

You may claim the actual eligible outpatient medical expenses incurred, up to a maximum of S$50, subject to the terms and conditions of this special benefit.

This is a one-time benefit per insured person during the benefit period.

Yes. Each eligible insured person may submit one claim, subject to meeting the eligibility requirements and a maximum reimbursement of S$50 per insured person.

As medical invoices may not always specify the medical condition being treated, customers may submit a doctor's memo, doctor's note, medical certificate or other supporting medical documentation from the attending physician confirming that the consultation or treatment relates to a haze-related condition.

Allianz Insurance Singapore reserves the right to request additional supporting information or medical documentation where necessary to assess a claim.

Yes, provided your policy is issued and effective from 16 October 2026 onwards and the medical treatment takes place at least one day after the policy effective date.

Eligible treatment must be received between 16 October 2026 and 15 November 2026.

Claims must be submitted within thirty (30) days from the date of treatment. Claims submitted after this period will not be eligible for this special benefit.