Allianz Insurance Singapore Pte. Ltd. (Allianz) continues its quest for a holistic digital transformation of its operations through a partnership with a local Fintech startup Pand.ai today. Pand.ai is a digital insurance broker and also the first to have an English-Chinese bilingual WhatsApp Chatbot, GINA, which helps car owners in Singapore find the most competitive motor insurance that suits their profiles. Pand.ai offers digital brokerage services for general insurance under the Monetary Authority of Singapore (MAS) Fintech Sandbox program.
This new digital motor insurance brokerage online platform enables car owners to receive multiple quotes from different insurance companies at one go, via WhatsApp, and in dual languages.
“GINA not only provides car insurance comparison in an instantaneous and personalised manner but is able to do it conversationally on the popular WhatsApp platform.” said Hicham Raissi, CEO of Allianz Insurance Singapore.
Digital augmentation is in the Allianz DNA, to create superior customer and business partner experiences. Within the company’s digital enablement pillar is AZConnect, a convenient online intermediary portal, allowing 24/7 access to our retail, SME and commercial insurance products, offering straight through processing, quotation generation and policies issuance of our retail and SME products. In addition, it provides a document repository of the clients’ policy documents tagged to the servicing intermediary so that they will always have easy access to their client’s information for timely servicing.
Allianz Insurance Singapore provides extensive insurance protection solutions for individuals, SMEs and Corporate businesses. It is part of the global company, Allianz Group which was first established 131 years ago, headquartered in Munich, Germany. The Group has offices in more than 70 countries. In Asia alone, the Allianz Group serves more than 18 million clients in 16 markets through a network of more than 32,000 employees.