Customers are our Business
At Allianz, customers are at the heart of our business. We welcome the opportunity to be of service to our clients either in offering quotes, handling clients with their renewals or just simply answering their questions. It is however, our practice to refer clients back to their agents or brokers when appropriate.
Allianz's international expertise and strong customer focus enable us to deliver customised products that are designed to give you peace of mind. Giving you confidence for life's importance moments.
When our customers offer feedback, or express dissatisfaction, we will:
- Listen to them carefully
- Respond quickly and effectively
- Learn from the feedback and use it to continually improve our service
For insurance enquiries or details of how to visit or contact us, please see the Contact Us page.
For our Complaint Policy, please click here to see the Feedback and Complaints pages
As an added service to our customers, we provide road tax renewals at our office from Mondays to Fridays, from 9am to 4.30pm. Payments can be made by cash, cheques or NETS.